ORDERS + SHIPPING
How does shipping work?
Orders over $99 ship free!
We ship via different carriers. Standard 3-7 business delivery service for shipping.
Shipping costs for orders below $99 will be automatically calculated before checking out.
Fast Shipping: $8 flat fee for priority mail. Your order will arrive within 2 business days.
Our team ships Monday through Friday and your order should ship within 24-48 hrs from when you receive your first confirmation email, depending on what day you placed it.
*Additional surcharges may apply (remote area delivery, oversized package, peak)
My order hasn’t arrived yet, what should I do?
Please send us an email at firstname.lastname@example.org and we’ll track down your order. Please allow 24 hours for a response.
I’d like my local store to carry hustle + flo™ products, what can I do?
Firstly, thank you for wanting to expand with us.
Please refer your local store to our wholesale page
Do you ship internationally?
Not at this time. However, it may be possible to do so in the future as we expand and regulations allow for it.
What is your return policy?
We’ll do our best to accommodate your return request. Please refer to our return guidelines below.
hustle + flo™ products* must be returned within 30 days of original purchase. Products must be unused, unopened, and in original packaging . If approved, you will receive a full refund minus the original shipping cost associated with your order. You are responsible for return shipping costs. It is suggested that you add a tracking number to your return shipment in case of loss or carrier misplacement. After the return is fully processed, refunds will be issued to the original form of payment within 7-10 business days.
*We accept returns on all products except CBD pre rolls.
If you’d like to start a return process, please email us and write “return" in the subject line along with your order number.